Blog posts
Engineering the right environment to deliver excellent customer experience
After several years of soul searching in the light of rapidly rising online sales, our retail centres are making a comeback. Retailers as well as…
World FM Day – enabling positive experiences
We celebrated the British Institute of Facilities Management’s (BIFM) ‘World FM Day’, which this year focuses on ‘enabling positive experiences’. Facilities management (FM) can influence the…
Game of Drones at Interserve
The world is going through a technological revolution where automation has become a vital and integral part of the majority of operations. The facilities management…
The role of measurement and data in the workplace experience
Interserve brought together a senior group of property and workplace professionals at the Little Ship Club in the City of London in February to discuss…
Stations of the future – designing for life
Ambitious refurbishment projects are turning basic, functional train stations into awe-inspiring mixed-use destinations, complete with extensive dining and retail spaces. But with the focus firmly…
The Workplace Advantage – thoughts on The Stoddart Review
The Stoddart Review is a UK-wide study that has recently been launched and looks at the role working environments play in organisational and UK productivity.…
Designing and delivering effective workplace experiences – a practical guide
Last year we launched a two year research programme that is looking at the science behind the workplace experience and the way in which working…
Improving the workplace experience for employees
The idea of the workplace and the workplace experience has become so much more than the largely functional. It has moved on to look at…
Announcement of online debate results
At the start of the debate, I posted the question on whether the physical workplace was the most important factor in improving employee productivity and…
How important is the physical space in improving the productivity of your people? CLOSING REMARKS
What a great few weeks this has been. We’ve heard excellent arguments on both sides regarding whether the physical space can impact workplace productivity. Both…