It is important to understand broader factors that influence productivity and how these can be applied when designing and delivering an effective workplace experience.
In our recent AWA report six key factors that influence productivity have been identified to support those responsible for workplace environments to better understand and design their workplaces.
Six key factors that influence productivity
1. Social cohesion – The level to which team members and groups within an organisation feel connected to each other is strongly linked to performance. Organisations should consider how the workplace fuels social interaction, for example by providing networking areas.
2. Perceived supervisory support – An employee’s perception of management has a clear impact on everything from their performance and organisational commitment to job satisfaction and loyalty. Workplace organisation can play an important role in defining this relationship, for example, whether leaders work directly alongside team members or in separate offices.
3. Vision and goal clarity – Employees need to understand how their day-to-day activities fit into the wider strategic vision and goals. The workplace should provide lots of opportunity for strategic goals to be communicated throughout the organisation, for example by creating communication boards in each team area which also help others to know what they do.
4. Information sharing – Improving the flow of information around a team or organisation directly improves performance. Creating a workplace that encourages employees to share information, for example by providing varied, transparent and open communications channels, can lead to improved operational performance.
5. External communications – Organisations where employees are encouraged to develop relationships outside of their team, and even their organisation, often perform to a higher level. Working environments that offer forums for such communication can boost performance.
6. Trust – The trust employees have in their colleagues and management is significant. Working environments that reflect openness and transparency – for example, glass-walled meeting rooms and shared team areas – play a role in demonstrating trust, as will a commitment to deliver what is promised in terms of workplace services. Workplace professionals must recognise that the environments they create and manage have a clear and direct influence of organisational performance. Even the smallest tweak to a redesign of a layout can have an impact. By understanding this, workplace professionals can use the working environment as a tool to improve productivity and create positive organisational change.
Find out more…
You can read more on this in a full version of the AWA report here. The research has been carried out on behalf of Interserve by leading workplace change experts Advanced Workplace Associates (AWA) and the Centre for Evidenced-Based Management (CEBMa). It analyses over 100 reports and studies, drawing out key insights that relate to commercial environments and how these environments influence those using them.
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